MTN Irancell
From Bluecabinet
| MTN Irancell |
|---|
| Official Website: http://www.irancell.ir/EN/ |
| Official about page: http://www.irancell.ir/EN/Layer4/?id=605 |
| Country: Please specify country |
| Location: Iran |
| Founded: 2003 |
| Business: |
| Contact |
| Phone: Call Centre 98+9377000000 / Customer Service cs@mtnirancell.ir |
| Fax: |
Contents
Background
"MTN owns 49% of the second-largest mobile network in Iran, MTN Irancell, which is majority owned by the Iranian government. According to reports, MTN Irancell has carried out government orders to monitor and block service to stifle anti-regime protests." UANI
"MTN Irancell has deployed state of the art Technology from Huawei IPCC and emphasis is on automation. The Huawei IPPC system provides automatic call distribution (ACD) that queues all incoming calls and automatically distributes them to the next available agent... Another distinct characteristic of our Call Centre is the high level of agent surveillance provided by computer Telephony Integration (CTI) system which facilitates electronic evaluation..." Irancell
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