Nice Systems

NICE SYSTEMS
Official Website: http://www.nice.com/
Official about page: http://www.nice.com/company-overview
Country: Israel
Location: Ra'anana, Israel
Founded: 1986
Business: Monitoring,Investigating,Tracking
Contact
Phone:
Fax:

Background

Nice Systems was founded in 1986 as Neptune Intelligence Computer Engineering (NICE) by 7 Israeli ex-army colleagues. The company initially focused on developing solutions for security and defense applications; but soon refocused their efforts on civilian applications mainly for Contact center, Financial services and Business intelligence markets.

The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities.

"NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.

Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies.

NICE?s offerings for the enterprise and security sectors serve three main needs: improving business performance, decreasing financial risk, and enhancing safety and security. NICE solutions capture interactions, transactions and video surveillance from multiple sources, including telephones, CCTV video feed, emergency services radio communications, emails, chat, social media, and more. They provide valuable insight about the business or security situation by applying real-time, cross-channel analytics to realize the intent of customers, criminals and terrorists, or fraudsters, to enable proactive response for real-time impact." (nice.com)

Products

specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data.

• Software
• Business Intelligence
• Speech Analytics
• Video Analytics
• Business consulting
• IT consulting

The NICE Enterprise offering addresses the needs of customer-centric businesses with intent-based solutions. Driven by real-time, cross-channel analytics, NICE provides solutions for increasing revenue, enhancing customer experience, improving regulatory compliance, and optimizing contact center and back office operations. NICE Enterprise solutions are implemented by contact centers of all sizes, branches, trading floors and back offices.

NICE Actimize

a NICE Systems company, is the world?s largest and broadest financial crime, risk and compliance solutions provider. The company provides real-time and cross-channel fraud prevention, anti-money laundering, enterprise investigations, risk management and trading surveillance solutions built upon a single flexible software platform. Implemented by the majority of the world?s largest financial institutions, including all of the top 10 banks, the companies solutions enable clients to mitigate financial crime risk, improve compliance, and reduce operational costs.

The NICE Security offering addresses the needs of governments and enterprises with intent-based solutions for fighting crime and terror, by anticipating, managing and mitigating safety, security and operational risks. The offering enables capture, analysis and correlation of data from multiple sensors and systems, including audio, video, radio, geo-location and web, providing a framework for fusing data silos into a single, holistic operational view. NICE Security solutions empower organizations to act effectively in real time to prevent, manage and investigate incidents, ensuring fast resolution and debriefing, and continuous security improvements. NICE Security solutions are deployed worldwide in transportation systems, critical infrastructures, city centers and enterprise campuses.

Customers

+---------------------------------------+
| NICE Enterprise |   NICE   |   NICE   |
|                 | Security | Actimize |
|-----------------+----------+----------|
|Air France       |Beijing   |Bank of   |
|                 |Metro     |Tokyo     |
|-----------------+----------+----------|
|                 |Dallas-Ft.|          |
|American Airlines|Worth     |Mitsubishi|
|                 |Int?l     |UFJ       |
|                 |Airport   |          |
|-----------------+----------+----------|
|American Express |Eiffel    |Citi      |
|                 |Tower     |          |
|-----------------+----------+----------|
|                 |India     |          |
|Teleperformance  |Parliament|HSBC      |
|                 |House     |          |
|-----------------+----------+----------|
|                 |Miami-Dade|          |
|T-Mobile         |Police    |Lloyds TSB|
|                 |Department|          |
|-----------------+----------+----------|
|West             |          |          |
|Telemarketing    |NJ Transit|MasterCard|
|Corp.            |          |          |
|-----------------+----------+----------|
|                 |New York  |          |
|Orange           |Police    |Mizuho    |
|                 |Department|          |
|-----------------+----------+----------|
|                 |Port of   |Neovia    |
|                 |Miami     |Financial |
|-----------------+----------+----------|
|                 |SNCB      |          |
|                 |(Belgian  |UBS       |
|                 |Railways) |          |
|-----------------+----------+----------|
|                 |Shanghai  |          |
|                 |Pudong    |Washington|
|                 |Int?l     |Mutual    |
|                 |Airport   |          |
|-----------------+----------+----------|
|                 |Statue of |          |
|                 |Liberty   |          |
+---------------------------------------+

Subsidies

• NICE Systems Ltd.
• NICE Systems Inc.
• NICE Actimize Ltd.
• NiceVision

NICE has made a number of acquisitions, totaling $734m from 2005–2011, including cash and stock paid:

• 31, 2002: acquired Thales Contact Solutions (Previously Racal Recorders) in the UK for $53 Million, from the Thales Group.
• June 1, 2005: acquired Dictaphone's Communications Recording Systems (CRS) assets for $42m.
• September 1, 2005: acquired Hannamax Hi-Tech for $3m.
• January 4, 2006: acquired FAST Video Security for $33m.
• May 22, 2006: acquired Performix for $14m.
• July 7, 2006: acquired IEX Corporation for $205m, adding Contact center Workforce management and performance optimization solutions to its portfolio.
• August 30, 2007: acquired Actimize for $281m, entering the Fraud Prevention, Anti-money laundering and Risk management solution markets.
• April 8, 2008: acquired Quality Plus Group for $12m.
• August 31, 2009: acquired Hexagon System Engineering Ltd. for $11m.
• September 1, 2009: Actimize acquired Fortent for $73m.
• February 15, 2011: acquired CyberTech International for $60m.
• December 2, 2011: acquired Merced Systems for $150m.
• October 22, 2012: acquired Redkite Financial Markets, an emerging provider of real-time, cloud-based institutional trade surveillance solutions.
• August 7, 2013: acquired Causata.

(find source links on Wikipedia - link below)

Reports

• Wikipedia

People Responsible

On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani; who stepped down to become the General Manager of the Ministry of Finance of the State of Israel.[1] As of September 30, 2010 the company has more than 2,700 employees worldwide.